Privacy Policy

Effective Date: July 7, 2026

D2 Dispensary (“D2 Dispensary,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website (d2dispensary.com), mobile application, online ordering services, loyalty programs, delivery services, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect your information. By accessing or using our Services, creating an account, placing an order, or otherwise interacting with D2 Dispensary, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Voluntarily Provide

We may collect:

• First and last name
• Email address
• Phone number
• Mailing / delivery address
• Date of birth
• Age and identity verification information
• Account and profile information
• Order history, purchase history, and transaction details
• Loyalty and rewards activity
• Marketing and communication preferences
• Customer support communications
• Medical marijuana patient/caregiver information or government ID where required or provided
• Payment-related information (processed securely by our providers)

Automatically Collected Information

When you use our Services we automatically collect:

• IP address
• Device identifiers, mobile device type, operating system, browser type
• App/website usage information, pages viewed, links clicked
• Diagnostic information, crash reports, security logs
• Push notification tokens
• Approximate location derived from IP address (if permitted)
• Advertising identifiers, cookies, pixels, tags, and similar tracking data

This technical and log data helps us operate, secure, improve, and personalize the Services, detect fraud, and comply with laws.

Arizona Cannabis Regulatory Information

As an Arizona cannabis retailer, we collect, verify, retain, and may disclose information as required or permitted by Arizona law to comply with age verification, identity checks, purchase limits, order processing, delivery rules, inventory controls, tax obligations, and regulatory reporting to the Arizona Department of Health Services (ADHS), Arizona Department of Revenue, or other authorities.

How We Use Your Information

We use the information to create and manage accounts, verify age/eligibility, process orders and deliveries, provide support and loyalty programs, send transactional and (where permitted) promotional communications, improve our Services, conduct analytics, prevent fraud, enforce our terms, and comply with all applicable Arizona cannabis, tax, and other legal obligations.

Age Verification and Restricted Access

Our Services are restricted to individuals who are at least twenty-one (21) years of age or otherwise legally authorized under Arizona cannabis laws. We require age and/or identity verification for certain features. We do not knowingly collect personal information from individuals under the legal age. If we discover we have done so, we will delete the information unless retention is required by law.

Cookies and Tracking Technologies

We and our service providers use cookies, pixels, SDKs, and similar technologies to provide functionality, remember preferences, analyze usage, support advertising/attribution (where permitted), and improve security. You can adjust your browser or device settings to limit cookies, but some features may not work properly.

Third-Party Services and Sharing

We work with trusted providers such as Dutchie (ordering, loyalty, payments, notifications), Google services, Firebase, Meta, payment processors, hosting providers, age verification services, analytics platforms, and delivery partners. These providers receive only the information necessary to perform services on our behalf.

We do not sell your personal information for money. We may share information:

• With service providers under contractual safeguards
• When required or permitted by law (including Arizona cannabis regulators, law enforcement, tax authorities)
• To protect the safety, rights, or property of D2 Dispensary, our customers, or others
• In connection with a business transfer (merger, acquisition, etc.)
• Aggregated or de-identified data for analytics and business purposes

Marketing Communications

We may send promotional emails, texts, or push notifications where permitted by law. You can opt out at any time by:

• Clicking “unsubscribe” in emails
• Replying STOP to marketing texts
• Adjusting app/device notification settings
• Contacting us directly

Opting out of marketing does not affect transactional or account-related messages. Message and data rates may apply; consent to marketing texts is not required for purchase.

Data Retention

We retain information only as long as reasonably necessary for the purposes described or as required by law.

• Website technical and security logs (including IP addresses, browser/device data, and similar automatic site activity) are generally retained for up to 90 days, unless a longer period is needed for security investigations, fraud prevention, legal compliance, or legitimate business needs.
• Account, order, transaction, loyalty, delivery, age verification, customer support, tax, and cannabis regulatory records are retained for up to seven (7) years or longer as required by Arizona cannabis regulations, tax laws, audits, investigations, litigation holds, or other legal obligations.

When no longer needed, we securely delete, anonymize, or destroy the information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. In the event of a security incident that may affect your personal information, we will investigate and provide notices as required by Arizona law (generally within 45 days where notification is triggered).

Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain processing. To exercise these rights, please contact us using the details below. We will verify your identity and respond as required by law. We will not discriminate against you for exercising your rights.

External Links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

Changes to This Privacy Policy

We may update this policy. Material changes will be posted with a new Effective Date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or wish to exercise your rights, please contact us through the form at the bottom of this page:

https://d2dispensary.com/contact/